FQA: Building Regulation, Lead Times, Delivery Areas

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We currently work on a 5 (Working Day ) lead time on glazed frames and 3-5 working days on Unglazed frames (Delivered ) on stock profiles.
If you require an urgent frame quicker than our standard turnaround time, please get in touch with our sales department, who will be glad to see whether we can meet your requirements.(*subject to terms & conditions) 01617637977 

For more information check out Fensters guide to lead times

Yes, please confirm with the team that your order is ready for collection, and we will prepare it. Please be advised we cannot guarantee collection outside of regular operating hours. 01617637977

At Fenster, our dedicated pricing team will provide a detailed quotation within 24 business hours. To contact us, email nathan@fenstertradeframes.com or markb@fenstertradeframes.com, call 01617637977 or WhatsApp to 07824433050

Yes, check out  Home - REHAU Answers for all up-to-date information on standards, regulations and U Values. 

To ensure that all your requests meet current standards, we recommend you use the Rehau Answers Online Tool. This answers all Compliance and Specification queries. Home - REHAU Answers 

 At Fenster, we deliver to most areas across Mainland UK. Delivery schedules depend on your location, so for details on delivery days in your area, please get in touch with our sales team at 01617637977

Yes, we have a dedicated Digital Sales Marketer. If you would like support, please email info@fenstertradeframes.com or call 01617637977 and ask for Sam 

A broken window or door can be stressful, but acting quickly can help ensure your safety and minimize further damage. First, secure the area to prevent injuries, document the damage for insurance purposes, and check whether your home insurer covers repairs. If needed, arrange for a professional repair or replacement.

For a detailed step-by-step guide on what to do next, read our expert advice here:
➡️ What to Do If Your Window or Door Is Broken: A Step-by-Step Guide